Shipping and Delivery

Why does shipping take so long?
Shipments are international and we use the lowest possible priority shipping for the Regular Delivery. Please add Express Delivery for faster shipping.

Do you ship to APO & FPO addresses?
Yes. APO, FPO and BPO addresses work just as well as regular residential addresses.

Do you ship to my country?
Please go through the purchase process and in the checkout, before payment, you will be able to select your country for shipping.

Where are they being shipped from?

Pills are shipped from the manufacturer, so mostly direct from India.

Why can't you deliver within 2-3 days or overnight?
Overnight delivery requires a USA based shipping depot and we keep costs low by shipping directly from the manufacturer overseas.

What happens if my order gets stopped at customs, do I lose my money?
Our guarantee applies to all orders and covers both delivery and quality issues. So if we cannot deliver something that works then we will reship or refund your order as you choose.

Do you have a problem getting packages through customs?
Depends on which country you use as your mailing address.  For example delivery to Sweden is almost impossible, but delivery to nearby Australia is near perfect. Shipments to USA get through customs over 99% of the time.

What happens if I don't get my order?
Our guarantee applies to all orders and covers both delivery and quality issues. So if we cannot deliver something that works then we will reship or refund your order as you choose.

Do you have a brochure or catalog you can send me?

No, we don't have a catalog, please use our shop for any information.

I don't want anyone to know I ordered these, can I have them sent to someone else?
Yes, you can send the order to just about anywhere. Use the shipping address in the checkout to specify where you want the order delivered to and make sure the billing address is also entered correctly so that payment goes through ok.

Why can't you use FedEx or UPS or Courier?
We keep our prices low by using the local postal service, this is USPS for USA, Parcel Force for United Kingdom, Australian Post for Australia and etc.

Why can't the postman just leave the package in my mailbox, why do I have to sign for it?

The signature is considered "proof of delivery" and that's how we know that our shipments actually get delivered.

Do you ship to PO Boxes?
Yes, we do.

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